Frequently Asked Questions

How do I purchase from your website?

You will need to set up an account with us, this is a simple process and once you set this up you will have a user name and password for future use. There will be no need to do this again.

What payment methods do you accept?

We accept payment by Paypal. This is a secure method of payment.

When I've purchased a product how do i pay?

Once you have checked out you will be prompted to the payment screen, it is all clearly explained for you and it will forward you to complete the transaction using you selected payment method.

I would like my item posted to a different address - Is this possible?

Unfortunately Online Cosmetic Shop will only post to the address held by you on your Paypal account. You can add any address you would like delivery too on the Paypal account screen as a secondary postal address.

How long will my item take to arrive?

Items are posted daily, we use Royal Mail as our postal system, We do allow 3-5 working days for delivery, for overseas customers this can be 10-14 days

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